Installation Settings

Motorola Android Phones

5

Android Version?

Marshmallow - v6 or earlier - not supported

Find My Version

Settings > About Phone

- Model and hardware

- Android version

Concrete Wall
 

Motorola

6.1

System Settings

Battery Settings

Turn OFF Battery Optimization

Option 1:

  • Settings

  • Battery

  • Battery Saver Off

Option 2:

Battery Optimization

Make sure this says "Not optimized"

6.2

VIDAT App Settings

Battery Settings

Option 1:

  • Settings

  • Battery

  • ⋮ Menu in the top right corner​

  • Battery optimization

  • Not optimized

  • All Apps

  • VIDAT

  • Don’t optimize

 

Not all phone models have the same settings configuration.  If you unable to turn your "battery restriction" OFF please contact us for help.

Option 2:

  • Settings

  • Apps and Notifications

  • All Apps

  • VIDAT

  • Advanced

  • Battery

Background Restriction

Make sure this says "unrestricted"